Oskivo/Guides/Sales rep commission

MakeRep · Updated 11 October 2026

How to track sales rep commission in Shopify

Shopify does not have a sales-rep ledger. MakeRep assigns each new order to a rep or agent, works out the commission by line, and gives you a statement to download when you pay them.

The problem

A rep might own a wholesale company, a discount code, a tagged order, a sales channel or a till in the shop. The order itself does not say “this commission is owed” once the customer pays, and it changes again if you refund. Doing that in your head at the end of the month means missed orders and arguments about the rate.

Doing it by hand

The manual version is a spreadsheet of reps, a percentage or a fixed fee, and a monthly export of Shopify orders. You filter by tag or discount code, subtract refunds, and email a total. It works for one rep and a quiet month. It gets shaky when two rules could match the same order, or when a product should pay a different rate from the rep’s default.

The spreadsheet also cannot tell you the commission is only payable once the order is fully paid, unless you remember to check the financial status yourself.

Track commission with MakeRep

MakeRep keeps the reps, the rules, the line-by-line commission and the payouts in the Shopify admin.

1. Install MakeRep from the Shopify App Store and open it in the Shopify admin. Install from the MakeRep listing (opens in a new tab).
2. Add each sales rep or agent and set a percentage, or a fixed amount. Paid plans add separate product and collection rates on top of that.
3. Put the attribution rules in the order they should run. The rule types are B2B company or location, discount code, order tag, sales channel, and POS location. An order tag is one of those rules, not the only one. You can also set the rep on an order by hand.
4. MakeRep works out commission per line and keeps the breakdown. It becomes payable when the order is fully paid. Refunds reduce it.
5. Mark a payout paid when you have paid the rep. Pro adds bulk mark as paid, a full history, and a PDF or CSV statement for each rep. The app does not email that statement. You download it and send it yourself.
6. Plus adds refund clawbacks, statements in the customer’s currency, a ZIP of all statements, and Shopify Flow triggers.

The free plan covers one rep, every attribution rule type, a percentage or fixed rate, and the current month on screen. Pro covers up to 10 reps. Plus covers unlimited reps. The prices are on the App Store listing.

Tips

• Rules run in the order you set. The types you can use are B2B company or location, discount code, order tag, sales channel, and POS location.
• Use a tag when that is how you already mark a rep’s orders. Use a discount code, a B2B company or location, a channel, or a POS location when that is the cleaner match. Hand assignment is there for the order that fits none of the rules.
• Wait until the order is fully paid before you treat the commission as owed. An unpaid order is not payable yet.
• Refunds reduce the commission. Plus is the plan that adds refund clawbacks on top of that.
• Download the PDF or CSV from Pro or Plus and send it yourself. There is no email button in the app.

Questions

Other guides

• How to make a wholesale line sheet from your Shopify products

  MakeSheet builds the sheet reps can send to buyers.

• How to send Shopify orders to Royal Mail Click & Drop automatically

  MakePost sends paid orders to Click & Drop.

• How to track raw materials and product costs in Shopify

  MakeStock tracks what each product is made from.

• How to turn Shopify orders into a daily production list

  MakeFlow totals open orders into a Make Today list.

App page: MakeRep. All guides: oskivo.com/guides. Try the commission calculator.